Ion Networking can ensure that your server is performing as expected and to alleviate problems as they become apparent. Our Ion Service Assurance for Servers includes a comprehensive suite of proactive remote and onsite services with emergency response SLA’s that are designed to maximize the health and performance of your organizations servers, minimize any downtime, and ensure that any server failures are resolved quickly and efficiently.
Ion Service Assurance for Servers services are available in Basic, Enhanced and Premium levels.
Service Features may include:
- Monitoring Services
- Monitoring the health, performance of your backup’s, anti-virus, event log alerts for hard drives, processes and services
- Proactive Maintenance Services
- MS security & critical updates, windows service packs, app service packs, cleanup of DNS, active directory
- Troubleshooting & Repair Services
- Remote and onsite resolutions of hardware, OS, backup and application issues
- Administrative Support Services
- Operating system and application updates, active directory moves, adds, changes and additional support
Call us to find out more about our Ion Services Assurance for Servers Packages